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Brattleboro Retreat and Rescue Inc. partnering to provide transportation for mental health patients around the state

Brattleboro Retreat and Rescue Inc. partnering to provide transportation for mental health patients around the state
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The Brattleboro Retreat and Rescue Inc. signed a one-year contract to help transport voluntary mental health patients from emergency rooms to the retreat.“I think this is really going to have a significant impact on those that are waiting in the emergency departments for with transportation being the sole reason for why they can’t get to the place where they’ve been admitted,” said Erik Rosenbauer vice president of the Brattleboro Retreat.The shortage of transportation is impacting voluntary mental health patients across Vermont.The pilot program will allow the Brattleboro Retreat to find solutions for patients who often have to wait days to get care in emergency rooms. “We’ve seen a backlog of patients waiting in emergency departments throughout Vermont,” Rosenbauer said. “And we really just wanted to come up with a solution to help out and be able to provide the best care and also in the right setting.”The service will run throughout the state with a dedicated ambulance and EMS providers from noon to 8 pm The schedule is based on data that’s shows when it’s most needed. “I think this program will be very successful,” said Drew Hazelton CEO of Rescue Inc. “It really intended to improve the overall patient experience and get the patients the services they need , and in a more timely manner.”Rescue Inc’s staffers will be trained by Brattleboro Retreat clinicians to handle mental health patients.“This education component is huge for helping our providers be able to do and provide the best care that’s available. It’s definitely something that is lacking in traditional EMS education,” Hazelton said. “So, it’s definitely a win-win for everybody.”This announcement comes a month after the retreat partnered with Rutland Regional Medical Center to offer telehealth services for patients waiting in its emergency department.“The retreat wants to be at the forefront of best practices and innovative healthcare options, and telemedicine certainly is one of those that can serve its purpose,” Rosenbauer said. “And this layer of transportation and agreement here is just adding another option to help solve the crisis right now that so many EDs are seeing with so many patients waiting.”

The Brattleboro Retreat and Rescue Inc. signed a one-year contract to help transport voluntary mental health patients from emergency rooms to the retreat.

“I think this is really going to have a significant impact on those that are waiting in the emergency departments for with transportation being the sole reason for why they can’t get to the place where they’ve been admitted,” said Erik Rosenbauer vice president of the Brattleboro Retreat.

The shortage of transportation is impacting voluntary mental health patients across Vermont.

The pilot program will allow the Brattleboro Retreat to find solutions for patients who often have to wait days to get care in emergency rooms.

“We’ve seen a backlog of patients waiting in emergency departments throughout Vermont,” Rosenbauer said. “And we really just wanted to come up with a solution to help out and be able to provide the best care and also in the right setting.”

The service will run throughout the state with a dedicated ambulance and EMS providers from noon to 8 pm The schedule is based on data that’s shows when it’s most needed.

“I think this program will be very successful,” said Drew Hazelton CEO of Rescue Inc. “It really intended to improve the overall patient experience and get the patients the services they need, and in a more timely manner.”

Rescue Inc’s staffers will be trained by Brattleboro Retreat clinicians to handle mental health patients.

“This education component is huge for helping our providers be able to do and provide the best care that’s available. It’s definitely something that is lacking in traditional EMS education,” Hazelton said. “So, it’s definitely a win-win for everybody.”

This announcement comes a month after the retreat partnered with Rutland Regional Medical Center to offer telehealth services for patients waiting in its emergency department.

“The retreat wants to be at the forefront of best practices and innovative healthcare options, and telemedicine certainly is one of those that can serve its purpose,” Rosenbauer said. “And this layer of transportation and agreement here is just adding another option to help solve the crisis right now that so many EDs are seeing with so many patients waiting.”

The service is expected to launch next month.

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